How can we help?
Answers about accounts, billing and using Vesta Online. Paid plans get priority email support from the team that builds the software.
StartGetting startedFirst project, sample data and the Advisor.
- Five-minute quickstart
- Open a sample project
- Ask the Advisor
DataImporting dataFile formats, identifiers, time fields and import errors.
- Data preparation guide
- Fix unmatched IDs
- Import raster data
ProjectsSharing & projectsCloud projects, access levels and Desktop projects.
- Share a project
- Open a Desktop .gmd file
- Access levels explained
Common questions
Which browsers are supported?
Current versions of Chrome, Edge, Firefox and Safari.
Can I use my Desktop license online?
Yes. Sign in with the same account. See Online vs Desktop for details.
How do I add seats for my team?
Team plans manage seats centrally. Contact sales to add seats or move to Team.
Is my data shared with the AI Advisor?
By default the Advisor sees names and counts, not values. See Security & data privacy.
How fast is support?
Priority email support for paid plans; we aim to respond within one business day.